Privacy Policy
# Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from **www.myglamoura.co** (the “Site”) — operated for customers in Australia.
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## 1. Who We Are
MyGlamoura is a brand operated by:
**DH Innovations Ltd**
Company Number: 13668467
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
Email: [info@myglamoura.com](mailto:info@myglamoura.com)
We comply with the **Australian Privacy Act 1988 (Cth)** and are committed to protecting your privacy and personal data.
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## 2. What Personal Information We Collect
When you visit or interact with our Site, we may collect the following information:
- Name, shipping/billing address, email, phone number
- Payment details (via third-party gateway, not stored by us)
- Order history and cart contents
- Device info (IP address, browser type, cookies, referring website)
- On-site behavior (pages viewed, time spent, clicks)
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## 3. How We Use Your Information
We use your information to:
- Fulfill and ship your orders
- Provide order updates and customer support
- Process payments securely
- Improve our website and shopping experience
- Comply with legal obligations
- Prevent fraud and abuse
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## 4. Sharing Your Information
We share your data only when necessary:
- **Shopify**: Our ecommerce platform
- **Payment processors**: Stripe, PayPal, or Shopify Payments
- **Shipping carriers**: To deliver your order
- **Marketing tools**: Like Klaviyo (email) or Meta Ads (if opted in)
- **Analytics**: Google Analytics or Meta Pixel (for website performance)
We **do not sell or rent** your personal data to third parties.
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## 5. Marketing Communications
With your consent, we may send you:
- Order confirmations and shipping updates
- Promotional offers or newsletters
You can opt out at any time by:
- Clicking "unsubscribe" in any email, or
- Contacting us at [info@myglamoura.com](mailto:info@myglamoura.com)
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## 6. Cookies & Tracking
We use cookies to:
- Store your cart between visits
- Personalize the website
- Track analytics and ads performance
You can disable cookies in your browser settings.
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## 7. Your Rights (Australia)
Under the **Australian Privacy Act**, you may:
- Request access to your personal data
- Ask us to correct inaccurate data
- Withdraw your consent at any time
To do so, email: [info@myglamoura.com](mailto:info@myglamoura.com)
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## 8. Data Security
We take appropriate steps to protect your data using:
- HTTPS secure connections
- Shopify's encrypted payment gateways
- Access control for stored records
However, no system is 100% secure and we cannot guarantee absolute protection.
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## 9. Data Retention
We retain your information as long as necessary to:
- Provide services
- Comply with legal and tax obligations
- Resolve disputes
You can request deletion at any time.
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## 10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with the date of revision.
_Last updated: 2025
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## 11. Contact Us
For any privacy-related inquiries, please contact:
**Email:** [info@myglamoura.com](mailto:info@myglamoura.com)
**Operator:** DH Innovations Ltd
**Address:** 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom